Return Policy
At StartAR, we strive to provide high-quality books and ensure a smooth experience for our customers. However, if you need to return a product, please review our return policy below:
Eligibility for Returns
- Return Window: Books must be returned within 7 days of delivery.
- Condition of the Book: Returns are only accepted if the book is not in pristine condition (e.g., torn pages, stains, or damage).
- Incorrect Book Received: If we have shipped the wrong book, you may request a return.
Non-Returnable Cases
- Books in perfect condition cannot be returned.
- Returns will not be accepted for change of mind.
Issue with QR or Book Functionality?
If the QR code is not working or there is an issue with the book’s functionality, please contact our support team at 7835851116 for assistance.
Quality Check & Return Process
- We quality-check all books before shipping and capture photos for reference.
- If your book arrives in a damaged condition, please fill out the return request form below with necessary details and images.
For further assistance, feel free to reach out to our customer support.
Cancellation Policy
Please write to us or call us immediately if you have placed an order by mistake. An order which is not dispatched can certainly by stopped and if payment is made, refunded to you without any hassle!
Please note orders once shipped cannot be stopped or cancelled. If you no longer wish to keep the order, please refer to our Return Policy for further assistance.